Shipping & Deliveries

CoTa Global works with the most reliable and reputable shipping companies in the world to ensure that our customers receive the lowest shipping rates and best service worldwide.

  • CoTa’s main carrier is FedEx, but a different carrier will be used when a better rate is available.
  • Special shipping instructions or routing guides should be included with each order.
  • If you choose a different carrier, your account number must be provided.
  • Puzzled shipping charges are based on the carrier published rates.
  • Oversize items might incur additional shipping charges.
  • CoTa Global reserves the right to charge for an order 72 business hours before the order ships, in order to process the order. In case of a custom order (Example: Pad Print, Heat transfer, Etc.) Puzzled, Inc. reserves the right to charge for an order up to 4 weeks before the actual ship date in order to process the order and prepare the merchandise.


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